Privacy Policy
Thank you for using Xtreme Services.
Xtreme Services is a wholly owned subsidiary of XTREME SERVICES, which focuses on delivery in South Africa.
At Xtreme Services, we strive to do everything we can to respect the trust customers have in our brand, and
our commitment to your privacy is no exception. We are committed to protecting and safeguarding
consumers’ privacy on the internet, especially for children.
Xtreme Services privacy policy
Xtreme Services is pleased to provide information to all its customers about its online privacy policy. Please be
assured that Xtreme Services uses its best efforts to protect the privacy of visitors to this website.
This Privacy Policy (“Policy”) describes the types of personal information we collect from visitors to our
website and users of our Mobile Applications (collectively “Online Services”). This Policy not only sets forth
how we use this information, but also provides other details about our personal information practices and
explains how to contact us if you have any questions or concerns.
Consent
By using this site, you agree to the terms of this Policy. Whenever you submit information via this app, you
consent to the collection, use and disclosure of the information in accordance with this Policy.
Types of information we collect and how it is used.
When using Online Services i.e., when ordering or registering on Xtreme Services or when participating in a
survey or submitting website feedback, you may be asked to enter your name, email address, mailing address,
telephone number and/or other details. Xtreme Services gathers such personal information only when
voluntarily submitted by you. e.g., personal information may be collected from you to get your feedback on
our website and our products, or to improve our website to serve you better, or to quickly process your
transactions, or to ensure your entry in one of our contests or sweepstakes. If you do not agree or consent to
submission of such information, you will not be allowed to register yourself or participate in our contests,
sweepstakes or use any functions on our app which require such personal information to be submitted.
Sharing of personal information
Xtreme Services may share personal information within the XTREME SERVICES Family. The XTREME SERVICES
Family includes XTREME SERVICES Corporation, our franchisees, our subsidiaries, and our affiliates. Personal
information that you submit to Xtreme Services may be disclosed to a third party such as our
vendors/suppliers and/or agents, who are employed to provide some of our services; to meet the purpose for
which it was submitted. Of course, any use of this information by the XTREME SERVICES Family will comply
with this Policy. Occasionally, we may send marketing information to you, such as discount coupons,
information about new product offerings, etc. If you do not wish to receive such materials, requests should be
made directly by contacting us at the email or postal address listed below.
In addition, when you visit our website or use Online Services, we may collect certain information by
automated means. The information we collect may include your Internet Protocol (IP) address,
computer/mobile device operating system and browser type, type of mobile device, the location of mobile
device, the Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID), the network carrier or any
other information about your mobile device, the address of a referring website (if any), and the pages you visit
on our website. We may use this information to operate, maintain, and manage our Online Services and to
provide services such as technical support. We provide additional information regarding our use of “cookies”
in this Privacy Policy below.
When using the Xtreme Services App additional information is collected when you place an order online. This
information assists in the delivery to your door and to verify your online payment. The internet order system
also stores information about your order to help you remember and re-order the same menu in future.
Mobile devices and location information
Mobile Apps may collect precise information about the location of your mobile device using technologies such
as GPS, Wi-Fi, or cell tower proximity. Xtreme Services uses this information for location-based services that
you request such as locating nearby shops, restaurants or identifying exclusive offers that may be of interest to
you. For most mobile devices, you can withdraw your permission for HRPL to acquire this information on your
location through the device settings. If you have questions about how to disable your mobile device’s location
services, we recommend you contact your mobile device service provider or the device manufacturer. If you
would like us to delete location information we have collected, please contact us at the email or postal address
listed below. Please note that the applications may not function properly following deletion, and that we may
be required by law to retain certain information.
Xtreme Services does not sell personal information to third parties outside the XTREME SERVICES Family
though, with your permission, such personal information may be, subject to compliance with this Policy,
transferred, shared, or disclosed to third parties including third party service providers outside the XTREME
SERVICES Family. Such personal information may be transferred, shared, or disclosed securely via modern
cryptography e.g., over HTTPS. In case personal information (which includes the online behavioral analysis of
the user of Online Services) is shared, transferred or disclosed to third party service providers, it shall be done
so only for the purpose of personalizing your online ordering experience, we will, on occasion send marketing
information on behalf of one of our business partners about products or services they provide that may be of
interest to you. You may be asked if you wish to receive marketing materials from XTREME SERVICES business
partners. If you elect to receive such materials, Xtreme Services will not share your personal information with
such partners but rather will send a mailer or email on behalf of the partners.
Xtreme Services reserves the right to use or disclose any information as needed to satisfy any law, regulation
or legal request, to protect the integrity of the sites, to fulfil your requests, or to co-operate in any law
enforcement investigation or an investigation on a matter of public safety or if your personal information is
collected in connection with a joint promoter to disclose such information to that joint promoter for marketing
and research purposes or if Xtreme Services feels you might like to know about a third party's goods and
services we may supply that personal information to that third party. (We know that many of our guests enjoy
receiving these excellent offers).
Location Information
To participate as a XTREME SERVICES Agent, you must permit the Xtreme Services to access location services
through the permission system used by your mobile operating system (“Platform”) or browser. We may collect
the precise location of your device when the Xtreme Services is running in the foreground or background of
your device. We may also derive your approximate location from your IP address. We use your location
information to verify that you are present in your preferred region or city when you begin or engage in a
delivery, connect you with delivery opportunities in your zone, and track the progress and completion of your
Deliveries. You can enable the location tracking feature through the settings on your device or Platform or
when prompted by the Xtreme Services. If you choose to disable the location feature through the settings on
your device or Platform, Xtreme Services. will not receive precise location information from your device, which
will prevent you from being able to Trip and receiving delivery opportunities in your area.
Sensitive information
Xtreme Services will not collect, use, or disclose sensitive information except with your specific consent.
Children’s privacy notice
Xtreme Services understands the importance of privacy to visitors to and users of our Online Services. We are
especially committed to protecting the privacy of children who visit or use our Online Services.
Access
Xtreme Services will take reasonable steps to ensure that the personal information collected is accurate,
complete, and up to date. You can access and edit/modify your personal information i.e., name, postal
address, and contact details at any time. Xtreme Services will take reasonable steps to protect personal
information from misuse, loss and unauthorized access, modification, or disclosure.
Cookies
“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record keeping
purposes. Cookies allow the website to remember valuable information that will make your use of the sites
more convenient. Like most websites, Xtreme Services uses cookies for a variety of purposes to improve your
on-line experience. e.g., we track the total number of visitors to our website on an anonymous aggregate
basis. We may also employ cookies so that we recognize you when you revisit our sites and to keep track of
the items/pages you view on our website to help us customize your experience. For example, once you have
placed an order you may be offered the opportunity to personalize your order so that the system remembers
it for future use.
We may associate personal information with a cookie file in those instances.
With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or
receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help
screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of
our sites.
Changes to our privacy policy
If we change our Policy, we will post the revised version here, so we suggest that you check here periodically
for the most up-to-date version of our Policy. Your continued use of the sites will be deemed acceptance of the
Policy.